There are two feedback numbers shown in the system depending on where you are looking. One is your total feedback and the other is your "seller feedback." We only show seller feedback within the seller profile on listings because it is more relevant for buyers. On your account page, you will see both feedback numbers.
Here is some more info about seller feedback: https://help.listia.com/hc/en-us/articles/203878198-What-is-the-Seller-Feedback-Rating-