I didn't get my credits after doing an offer with TrialPay. How do I check the status of it?

TrialPay offers may take up to 48 hours for the credits to appear in your Listia account. Since Listia does not process the offer validation, please check on the offer status you’ve participated in by first visiting https://www.listia.com/account/offers Click on the TrialPay tab and a link to check on the offer or to contact TrialPay will appear (The link will appear as “Contact Support”). If the link is not there, or the offer you believe you completed is not listed, please contact TrialPay at generalsupport@trialpay.com

Once the company systematically notifies us the offer has been completed successfully, our automated system automatically puts the credits into your account.

Please keep in mind that TrialPay may not recognize the offer if: (1) You do not qualify for the offer because it was previously completed (this includes the same offer provided by another company) (2) The email used to complete the offer does not match the email connected to your Listia account

Have more questions? Submit a request

Comments

  • Avatar
    Jessica4478

    I did so many offers and never got my credits yet i know it takes up 48 hrs but its pastes 48 hrs. I belives over 9000 credits is owed to me. I did ahole lot !!! I cant bid or wn nothing with out it. Please give me my credits. Thank you

  • Avatar
    Vpullman

    I've completed so many offers, downloaded games, and filled out surveys and never received my credits. This site lies and makes you sign up for annoying and pointless things! A lot of credits are owed to me!!!

  • Avatar
    justinprice1069

    I've waited. I did an offer for over 8,000 credits. I really need them. I downloaded games, and did a self- esteem survey for a total of over 10,000 total credits. I used OfferToro and Persona.ly

  • Avatar
    Majesticlnd2015

    I completed a few offers and never got the credits... help please

  • Avatar
    angeldollman

    I have completed 21 offers that have not given me the credits that I earned. I am due a total of 95,000 credits. I have done customer support but they only let you do a claim on 4-5 offers a day. I did as the offer status says and wait 1 day and have received nothing not even a email from these companies. Where are my credits listia?

  • Avatar
    BiebersHeartt_

    this is absolutely ridiculous! I go from taking surveys to downloading apps from buying things so I can get more credits. I received not one bit of credits I earned. I want this app to be shut down if we listia users do not get what we earned

  • Avatar
    summer_dawn

    Same here. You never get the credits you earn. I've gotten maybe 1/4 of what I should of received. If that.

  • Avatar
    nenasantiago19

    I have did so many of these Damn thing and have not gotten half of my credits this is bs.. I want my creidts

  • Avatar
    Tim820

    Same did offers got nothing and get out bidded the last second with no chance to bid back

  • Avatar
    Cathy526

    I also done so many things and completed them and still no credits. I am not happy and I hate having to buy credits just to be able to bid. I spent so much time doing offers, app downloads and survey crap that I kept my totals I am owed from each thing!!!

  • Avatar
    Ebony124

    I also never received my credits and it want let me send screenshots wow. I really need my point so sad over 9000 credit owed

  • Avatar
    meganevertts

    I have completed 3 trialplay offers totalling over 30000 credits still have not received. They say redeems immediately. It has been well beyond immediately.

  • Avatar
    glendathompson528

    I just downloaded app of the day for 1,900 credits an didn't get them

  • Avatar
    Ariana127

    I did a offer from reuniverse and did not get credit it said 50,000 for signing up swagbucks help

  • Avatar
    Monzogirl2005

    I have done so many things threw OfferToro and reuniverse and trial play...received maybe 1/3 of what is owed to me. I tried reporting to OfferToro and it says to upload a screenshot which I have but it won't let me upload it. The other's I have reported to but still nothing. At least 60,000 is owed to me

  • Avatar
    shelby1991

    I have a done a Taco Bell offer twice and both were completed and worth over 4000 credits each and I have not received them and I am rightfully owed them so please give me my credits

  • Avatar
    lyreynolds71

    I did so many and I'm not receiving any of my cred

  • Avatar
    danamrtll

    I've done so many offers and downloads and half the time I never receive me credits. Very frustrating. All I end up is with a bunch of junk in my email. I would like credits owed to me.

  • Avatar
    crystalterry104

    I guess I'm not the only one with these problems then!! Has anyone been given the credits owed to them yet?

  • Avatar
    ccstarcj

    I did a BUNCH of videos n surveys, BIG n small n NEVER received my credits..... WOW..... VERY DISAPPOINTING..... PLEASE get back to me ASAP..... I just WASTED an hour+ of my time..... PLEASE HELP????? I LOVE this group n bidding but I won't waste my time if I am NOT getting my credits..... H-E-L-P?????

  • Avatar
    ccstarcj

    Another issue I am having is my e-mail, too..... I get allllllll done w/ a survey n it says I have WRONG e-mail..... My email is ccstar67@gmail.com not the other one..... Thank u.....

  • Avatar
    ccstarcj

    Another issue I am having is my e-mail, too..... I get allllllll done w/ a survey n it says I have WRONG e-mail..... My email is ccstar67@gmail.com not the other one..... Thank u.....

  • Avatar
    ccstarcj

    Another issue I am having is my e-mail, too..... I get allllllll done w/ a survey n it says I have WRONG e-mail..... My email is ccstar67@gmail.com not the other one..... Thank u.....

  • Avatar
    ccstarcj

    Another issue I am having is my e-mail, too..... I get allllllll done w/ a survey n it says I have WRONG e-mail..... My email is ccstar67@gmail.com not the other one..... Thank u.....

  • Avatar
    ccstarcj

    Another issue I am having is my e-mail, too..... I get allllllll done w/ a survey n it says I have WRONG e-mail..... My email is ccstar67@gmail.com not the other one..... Thank u.....

  • Avatar
    Gidget17

    Waiting for points from on line surveys and a friend signed up after I sent them a text to join. And they have listed an item so I am also waiting for those points

  • Avatar
    Heather2331

    I have done a whole bunch of things to get free credits and haven't got them at first I was getting them now nothin. And I also sold a uv thing three days ago I haven't received them credits either it's still pending. I like this app but I'm starting to get sick of it.

  • Avatar
    virtuousforever83

    I contacted TrialPay and they haven't contacted me yet about adding my credits. Can you contact thenlm.

  • Avatar
    shadowace34

    I done the offer for downloading the game of war and got the credits but I never got my credits for reaching level 5 that's 9000+ credits they are supposed to owe me and it's been over 48hrs

  • Avatar
    brandyogden9

    I have not been getting all my points after doing surveys and the pop ups from the surveys are takeing over my phone please help

Powered by Zendesk