Buyer can't leave negative feedback for seller when:
Listing completes normally
When funds are transferred to the seller from the buyer without any form of dispute, the buyer can't leave negative feedback for the seller. If the exchange warrants negative feedback to the seller, the buyer should file a request for a refund.
Buyer doesn't respond, no longer wants the item or refuses to pay shipping
If a buyer does not fulfill their end of the exchange (not responsive, refuses to pay shipping, decides they don't want the item, misread the listing details etc.) the seller will keep the funds and the buyer can't leave negative feedback for the seller. This is to protect sellers against getting negative feedback from unresponsive or uncommitted bidders.
Listia favors seller in a dispute
If a buyer is found to be at fault during a dispute, the seller will keep the funds and the buyer can't leave negative feedback for the seller. This is to protect sellers against getting negative feedback from bidders who do not comply with the rules of the marketplace.
Listia settles a dispute
In rare cases where a dispute is settled because it is too difficult to favor one user over the other, both users will receive equal compensation and neither user can leave negative feedback for the other user.
Seller can't leave negative feedback for buyer when:
Listing completes normally
When funds are transferred to the seller from the buyer without any form of dispute, the seller can't leave negative feedback for the buyer.
Buyer requests a refund from seller and seller does not respond or agrees
If a buyer requests a refund from the seller and there is no reply from them within 5 days of the request, or they agree, the seller can't leave negative feedback for the buyer.
Listia favors buyer in a dispute
If a seller is found to be at fault during a dispute, the buyer will get a refund and the seller can't leave negative feedback for the buyer. This is to protect buyers against getting negative feedback from sellers who do not comply with the rules of the marketplace.
Listia settles a dispute
In rare cases where a dispute is settled because it is too difficult to favor one user over the other, both users will receive equal compensation and neither user can leave negative feedback for the other user.
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