- I didn't get my Points after doing an offer with TrialPay. How do I check the status of it?
- Completing checkout with your credit card
- I didn't get my Points after doing an offer. How do I check the status?
- How do I get the most Points for my listing?
- How do I check my Points activity?
- What are the different kinds of statuses on my Points Activity page?
Listing & Selling
- What if the item I shipped is lost or damaged?
- What if I purchased an incorrect shipping label on Listia?
- What are the costs associated with a Fixed Price listing?
- What is a Fixed Price type of listing and how do I use it?
- Why hasn’t the buyer clicked the "Mark Received" button?
- How do I add pictures to my listing?
Buying, Bidding & Winning
- Why is there sometimes a convenience fee when paying?
- How many Points can I bid?
- What should I do after I win a listing?
- Paying for items you’ve won or purchased
- How can I safely pay for shipping?
- How do I use PayPal to pay for shipping?
Seller & Buyer Feedback
- Why do I have 2 different feedback numbers and what do they mean?
- How can I change the feedback I left for another user? I made a mistake.
- Why can’t I leave feedback?
- Can Listia change feedback a member left for me?
- Why can't I leave negative feedback on a listing?
- What is feedback?
- What is the My Listia page and how do I get to it?
- How do I edit/change my email address?
- How do I delete/close my account?
- How do I retract/delete my bid?
- What is the auction or listing link and how do I find it?
- How do I submit a support ticket to get help? What do I do if I have a question that isn’t answered here?
- How do I send my shipping address to the seller?
- Can I store more than one verified address on Listia?
- Why is my Listia verified address pending?
- What is a verified shipping address and how do I create or save it?
- My address is saving incorrectly. What do I do?
- My address isn’t displaying correctly. (Apt, #, etc. is in front of the Street name)
- Why can't I verify my international phone number? I'm getting an error.
- What are the account verification levels?
- How do I verify my account and what methods are available?
- Why should I verify my account?
- Why can't I get my phone verified? I'm getting an error.
- Why can't I bid on listings in some categories?
Joining & Referrals
- How do I check the status of the people I referred to Listia?
- Is everything really free?
- How do I sign up using Facebook?
- Where are my Points for referring my friends to Listia?
- How do I sign up using a referral link?
- Why free stuff?
Rewards Store & Amazon Gift Cards
- Why was my Amazon gift card redemption canceled?
- Amazon gift card redemption
- How long does it take to get Amazon gift cards from the Rewards Store after I have won?
- What does the Best Buy logo mean on an auction in the Rewards Store?
- How do I get a refund on an item I won from the Rewards Store that was shipped from Best Buy?
- How do I get a refund on an item I won from the Rewards Store that was shipped from Walmart?
- Bidding FAQ
- What are the Seller Wings and Trusted Seller badges and what is required to earn them?
- When I search for something, I am seeing too many unrelated things. How do I narrow down my search results?
- Do you have any tips for the best type of listing?
- How are items delivered to buyers?
- What is a fan and how can I fan someone?
Policies & Rules
- How many monthly Listia Plus credits will l receive?
- Introduction to Credit Selling
- Converting Credits to Ink
- Transitioning Listings from Credits to Ink
- Which types of credits can be sold?
- How much is 1 XNK worth?